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News July 25, 2007
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BBB warns that credit fraud can hurt more than a home break-in

Americans spend millions of dollars each year protecting their home and vehicles from theft by purchasing alarms and other anti-theft devices.

In a world where information is power, mail theft and its offspring, credit fraud, can be more damaging than a car or home break-in.

"Treat your mailbox as you would your purse or wallet. Protect it!" says Michael Clayton, President/CEO of the Better Business Bureau serving all of Southeast Texas.

The BBB reminds consumers and businesses that if a thief gains access to your mail, he or she can:

• Steal outgoing checks, which can be chemically "washed." The thief can then alter the payee and amount and cash the checks.

• "Borrow" credit card statements and "share" your credit card. With your account information, a thief can place orders with mail-order companies and designate a new "ship to" address. The envelopes can be steamed open, resealed and then returned to your mailbox undetected.

•Fill out change-ofaddress forms with the post office to gain access to your mail, sharing your most sensitive information: social security number, credit cards and bank accounts. A thief with this kind of information could affect your life.

• Acquire credit card solicitations mailed to you. Although many credit card solicitation mailings use a variety of security precautions, they are by no means foolproof. If you choose not to accept the offer, shred the acceptance certificate before throwing it away.

Victims of mail theft often do not discover the theft until they receive a delinquent notice from a creditor or a notice of insufficient funds from their bank or credit union," says Clayton.

"If you find yourself in this situation, contact your financial institution or credit card company immediately. They can assist in notifying the proper authorities and resolving the problem," he added.

The Better Business Bureau advises that there are ways to minimize your risk of theft and fraud and to safeguard your accounts and your credit.

• Secure your mail • Don't let mail sit • Report delays

• Review statements

• Make checks difficult to alter

• Arrange for direct deposit

Ask your employer if direct deposit is an option. If you are a Social Security recipient, call (800) 772- 1213.

For additional assistance call the Better Business Bureau of Southeast Texas 24-hours a day at (409) 835- 5348 or go online at www.bbbsetexas.org.


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